ECORFAN Journal - Republic of Peru Vol5 Num9

 

Organizational culture and quality under the management perception of the hotel sector
QUIJANO-GARCÍA, Román Alberto, BERTTOLINI-DIAZ, Gilda María and ARGUELLES-MA, Luis Alfredo




 

Designing a quality management system at ebpc engineering and business process consultants, S.C.
RAMÍREZ-ROMÁN, Adolfo, SUÁREZ-ÁLVAREZ, Ángel, CHABAT-URANGA, Jacqueline and RODRÍGUEZ-RODRÍGUEZ, Luis Alberto




 

Study on knowledge management and open innovation
ARREDONDO-SAFA, Judith, PEREZ-ROMERO, Luis Alfonso and CASTRO-VALENCIA, Alberto Merced




 

Proposal of customer service strategies for a micro tax and financial consulting firm
ANDREW-SOTELO, María Elena, SOSTRES-FLORES, Paula Alejandra and DURÁN-MORALES, Carlos




 

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